Need help?
If the problem is in the app, go to Settings, About and tap “Report a problem”. The app prepares an email with the technical logs attached, and it only goes out if you send it.
Frequently asked questions
Which iOS version do I need?
iOS 26.5 or later. ClothesOut is for iPhone only.
How do I invite someone?
In Settings, Sharing, “Invite person”. Only the person who bought the full version can invite; whoever accepts the invitation doesn’t need to buy it.
How do I restore the purchase on a new iPhone?
In Settings, tap “Sharing” to open the unlock screen, then tap “Restore purchase”. Use the same Apple account you bought with.
How do I ask for a refund?
The purchase is made through the App Store, so Apple is the one that refunds. Ask for it at reportaproblem.apple.com
Where is my data kept?
On your iPhone and in your iCloud account. We don’t receive your data. Read the privacy policy.
I don't have an iCloud account. Can I use the app?
Yes. Your shipments stay on this iPhone only, and sharing is unavailable until you sign in to iCloud.
Reminders aren't arriving. What should I check?
In the app, in Settings, Notifications, check that the reminders are turned on. If you see an “Open Settings” card, iOS is blocking ClothesOut: tap it and allow notifications. Reminders arrive at the “Notification time” (6:00 PM by default).
Write to us
For questions, suggestions or a problem with your purchase, write to us. The email opens with the subject and a few lines to fill in.
Or write directly to support@clothesout.pt
We only use your email to reply to you. Privacy policy